Claim forms
Get your benefits moving with the right claim documents. Choose a category below to find and download the appropriate forms for your specific coverage.
Individual Supplemental Insurance
Download a claim form
Claim Forms
Claim forms are state specific. Choose the policy holder's state of residence to select the appropriate forms. Then, submit your claim via fax or mail.
Fax: 877.442.3522
Mail: Aflac, 1932 Wynnton Road, Columbus, GA 31999
Appeal a claim
Please use the claim appeal form to submit your request. Please be sure to explain why you disagree with Aflac's decision, and include any additional supporting documentation.
You have the right to appeal a decision up to a maximum of three times per claim. All appeals must be submitted within 180 days of the original decision.
Claim Appeal Form:
Fax: 888.659.1023
Mail: Aflac Claims Appeals, PO Box 84065, Columbus, GA 31908-9998
Claims Checklist
For step-by-step tutorials on filing an online claim, please see our claims checklists.