Provider Support
Get the support you need with quick access to simple benefits lookup, easy‑to‑use tools for direct deposit and remittance, and helpful details on joining our dental and vision networks.
Supplemental Dental Benefits
How are benefits paid?
Aflac Dental does not coordinate with other insurance, and we pay a flat benefit amount. If the policyholder has assigned benefits to you by presenting their ID card and you are filing the claim, benefits will be paid directly to you. Any payment received, exceeding the amount of the bill, should be provided to the patient.
What benefit amount may be payable?
To obtain benefits for the Aflac dental insurance policy, please complete the information below.
Enter policy number and ADA codes, then click "Search" to get benefits.
* Indicates a required field
THIS IS NOT A GUARANTEE OF PAYMENT
The benefits are subject to a waiting period, as shown in the policy schedule, and the provisions in the Limitations and Exclusions section. Specific benefits are subject to a Policy Year maximum per covered person. The benefits are listed per covered person. All treatments must be performed by a Dentist. Policy must be in force and considered current when claim is submitted.
Enroll in provider direct deposit and remittance
Supplemental Dental Claims
Want to enroll in direct deposit and remittance?
Providers who participate in direct deposit will have claims payments from Aflac electronically deposited directly into their bank account through Electronic Funds Transfer (EFT).
Once enrolled, you can also elect to receive an Electronic Remittance Advice (ERA) or ANSI 835 transaction, which provides claim payment and remittance details.
Enroll in provider direct deposit and remittance
How are claims submitted?
Electronic Submission
You may submit the claim electronically to Emdeon. Make sure that Aflac’s payor number (58066) is included on each claim submitted. Inquiries regarding software to handle electronic filing should be directed to your state ADA office.
Hardcopy Submission
Submit the typed claim form directly to:
Aflac Worldwide Headquarters
Attention: Claims Department
1932 Wynnton Road
Columbus, GA 31999-7251
Please Provide the Following Information
- The policyholder’s dental policy number (available on their ID card and enclosed in their policy)
- The policyholder’s complete name as it is printed on their Aflac Dental ID card
- The patient’s full name, sex, date of birth, and relationship to the insured
- The treatment date, specific tooth number, surface or oral cavity area, ADA code and charge for each procedure
- The patient’s Social Security number (to speed up claim processing)
- Dependent children are covered up to age 26.
Supplemental Dental Advantages
No requirements
No network requirements - You don’t have to join a network of dentists to accept Aflac. No pre-certification requirements. Give your patients the treatment they need without administrative hassles.
No deductibles
No coordination of benefits. Aflac pays benefits (based on the procedure) regardless of other insurance. No deductibles. Policyholders do not have to meet deductibles before benefits are payable.